We specialize in a range of vulvovaginal conditions: vulvodynia, vestibulodynia, levator ani syndrome (vaginismus), pudendal neuropathy, pelvic floor hypertonia, endometriosis, adenomyosis, polycystic ovary syndrome (PCOS), cystitis, vaginitis, vaginosis, candidiasis, sexually transmitted diseases (such as chlamydia or HPV), and pain during sexual intercourse. Currently, we do not diagnose endometriosis and adenomyosis, but we can treat their symptoms.

We select our professionals based on their master's degree in their respective fields, their high level of specialization in genito-pelvic conditions, and their years of practical experience. At Hale, you will always find professionals who provide care with exceptional listening skills and empathy.

At Hale, we aim to support you at every stage of your journey.

Orientation services:
Share your medical history through a questionnaire and meet online with our Care Team. Together, you will discuss your short and long-term health goals and determine the best path forward.

Diagnostic services:
Adhere to our protocol to obtain an official diagnosis within a few weeks, which may include laboratory tests and both online and in-person evaluations, if necessary.

Treatment services:
Choose a treatment tailored to your symptoms and goals. You can select a service independently or follow your Care Team’s recommendations. Available consultations include nutrition, sexology, sports therapy, and pelvic floor rehabilitation.

Ongoing care services:
Explore additional options to complete your journey and enhance your long-term well-being, such as gynecological check-ups, further testing, and access to a reference community.

‍You can find them in detail here.‍

For the most part, yes, but certain services or tests must be conducted in person, such as laboratory tests or pelvic floor rehabilitation. In these instances, we will recommend a local partner who is as close to you as possible.

Hale has a modular pricing model: the number and type of services vary based on each person's symptoms and situation. At any point in your journey, you can decide to stop and not continue, paying only for the services you need as you go. You can view the price list here.

Yes, you will receive an invoice for each health service, which you can deduct. Currently, only the psychosexology course is not deductible, but it will be soon.

Yes. Once you have access to your profile on the platform, we will recommend services that might be most suitable for you based on the information you provide. At that point, you can either follow our advice or independently choose a single service or an entire pathway, such as the diagnostic pathway.

Getting a diagnosis can vary greatly from person to person. After filling out an initial questionnaire and meeting your Care Team (a gynecologist and a specialized nurse), we will suggest a series of short tests to include or exclude particular conditions. The number and type of tests can vary depending on each situation—the most common are urine tests, vaginal swabs, and pelvic floor evaluation. Once the results are received, the diagnosis and your therapeutic suggestion will be explained to you.

If you want a second opinion or you already have a primary gynecological health physician but would like another more specialized for these conditions, you can do that. We will do our best to facilitate the exchange of information with your primary specialist, with your consent.

We recommend maintaining or finding a gynecologist in your area for long-term reference, and relying on our specialists for more specific support.